Support that’s ready, in a system built for your production continuity.
What matters most in a maintenance management system is not just the software itself, but how easy it is to set up and what happens when something goes wrong. Here’s how setup, support and data security work at bakimo.
Quick & Easy Setup
No need to deal with entering data from scratch. Import your stock cards, machines, and maintenance/fault definition templates within minutes using an Excel template. If you already use an accounting/ERP system like Zirve, Mikro, Logo, SAP, IFS or Canias, a custom integration with that system can be scoped as part of the Enterprise plan. Faulty rows are reported separately, and you can undo an import with a single click. Rollout from kickoff to going live typically takes 2-4 weeks, depending on plant size.
Support Channels and Hours
You can reach our sales and support team by phone, email (destek@bakimo.com.tr) or the contact form on our website. We’re available 6 days a week, 9:00 AM–6:00 PM. Requests submitted through the contact form are answered within 1 business day at the latest.
A Dedicated, Isolated Database for Your Company
bakimo runs on a multi-tenant architecture: each company’s data is kept in its own separate database, never mixed with or shared across other companies. This provides both data privacy and performance isolation.
Role-Based Access Control
Users can only view/edit within the warehouse, workshop and process permissions assigned to them. Who can see and change what is managed centrally.
Audit Logs
Changes to critical records (who changed what, and when) are tracked by the system. This is used both for internal audits and for after-the-fact review in case of a dispute.
Data Backup and Hosting
Your data is kept on servers hosted in Turkey and backed up automatically every day. Thanks to the isolated (multi-tenant) architecture described above, your company’s database is never mixed with any other company’s data on the same environment.